Contact

HPBX Limited (Trading as Hello Pleasure Box™) is committed to providing excellent customer service and support. Customers can reach us for any questions, concerns, or assistance regarding products, subscriptions, or orders.

1. Contact Information

2. Response Times

  • Our team aims to respond to all email inquiries within 48 hours on business days.
  • Please include your order number and relevant details to help us assist you efficiently.

3. General Inquiries

  • Questions about products, subscriptions, ambassador programs, or website functionality should be directed to sabrina@hellopleasurebox.com.

4. Complaints

  • If you have a complaint, please email us with full details. We will investigate promptly and aim to resolve all issues in a timely and fair manner.

5. Privacy & Discretion

  • All communications are handled confidentially. Your personal information is only used to respond to your inquiry and improve our service.

Effective Date: October 10, 2025
HPBX Limited | Streate Place, St. Peters Road, Bournemouth, Dorset, BH1 2LT, United Kingdom